Worldwide Forensic Services Inc. (“WWFS”) recognizes the importance of privacy and security of personal information. The “Personal Information Protection and Electronic Documents Act” and the “Canadian Standards Association Model Code for the Protection of Personal Information” require all businesses engaged in commercial activity to comply with the act and the code.
1.What personal information do we collect?
In order to facilitate the processing of criminal history searches, we collect personal information from an applicant which may consist of individual’s fingerprints, full name, date of birth, place of birth, height, weight, gender, address, phone number, personal biographical/descriptive information, driver’s licence number, passport number, email address, photograph and the other identifications deemed necessary to verify the applicant’s identity to ensure the accuracy of criminal history search. We may also record the information collected from the identification document(s) voluntarily presented by the applicant for identity verification.
2. Purpose for collection of personal information:
We collect your personal information for the purpose of submitting it to the Royal Canadian Mounted Police (“RCMP”), the other law enforcement authorities, and/or their designated agents to enable them to conduct criminal history searches. By providing personal information for the purpose of obtaining criminal record search either by fingerprints of simply by name search, you have automatically given consent to WWFS to use that information for the purpose stated within that request.
3. Purpose for collection of payment card information:
WWFS collects credit or debit card information and the signature of the payer for processing of payment for the service we render. We do not collect or disclose related payment card information for any other purpose.
4. How is personal information maintained?
The security of personal information is an important element of WWFS services. WWFS stores and maintains personal information in compliance with the requirements of the “Personal Information Protection and Electronic Documents Act” and the “Canadian Standards Association Model Code for the Protection of Personal Information”. The appropriate physical, technical and administrative measures have been put into place to protect the privacy and integrity of your personal information.
WWFS does not provide third party access to your personal information except when consented[i] by you or allowed by you at the time of electronically submitting your fingerprints. This access is to facilitate your own wish to direct the criminal history search result from RCMP or the other agency to the person/agency/company of your choice. Unless instructed by you by way of consent, WWFS is not involved in the distribution of the criminal history search results, nor do we receive a copy of such results.
WWFS does not sell, rent, trade, disclose or otherwise transfer your personal information to third parties, without your consent, except as otherwise set out in this Privacy Statement.
5. Limiting Collection of personal information:
WWFS restricts the collection of personal information that is necessary for the intended purpose. The personal information is collected in a fair and lawful manner.
6. Limiting use, disclosure and retention of personal information:
WWFS will disclose your personal information if required by law to do so, for example:
- In response to subpoena
- Search warrant
- To an investigating body
- Legally valid inquiry
- Or otherwise required by law
We may also disclose your personal information when:
- You have given consent to the disclosure
- Where it becomes necessary to establish or collect fees
- If the information is already publically known
We retain personal information only for as long as it is needed and only for the fulfillment of the purposes for which it was originally collected.
6. Third party processing agents:
From time to time, we may avail the services of RCMP authorized third party to assist in processing of criminal history searches and/or transmit information to an agency to conduct criminal history searches. In such situations, we may disclose/transmit your personal information to the third party service provider.
7. Payment by a third party:
When a third party (e.g. an employer or prospective employer) will be paying for our services , we may provide your name and other identifying information to the said third party for confirming that we are processing payment for the services rendered for you.
8. Individual’s access to personal information:
You may request to access or to correct for any factual errors in your personal information that WWFS will hold about you. To protect your privacy, we will take reasonable steps to establish your identity before granting access or making corrections if any.
- We may deny access:
- When the request is frivolous or vexatious
- Denial of access is required or authorized by law
- Information relates to existing or anticipated legal proceedings against you
- When doing so would prejudice negotiation with you
- To protect company’s right and property
- When granting you access would have an unreasonable impact on other peoples’ privacy.
9. Changes to the Privacy Statement
This Privacy Statement may be updated to reflect changes in our personal information security practices. The revised Privacy Statement will be posted on the website. Please check back periodically .
We investigate all complaints received by us in a timely manner. We take appropriate measures to respond to the matter to the satisfaction of the complainant.
If you have any questions, or wish to access your personal information with us, please to:
Worldwide Forensic Services Inc.
55 Town Centre Court, Toronto, ON M1P 4X4
The materials on Worldwide Forensic Services Inc.’s (“WWFS”) web site (the “Site”), which may include text, images, audio clips, video clips, and other materials (the “Content”), are provided by WWFS for informational purposes only. By accessing the Site or downloading any Content, you agree to be bound by the terms and conditions set out below. If you do not agree to these terms and conditions, do not access the Site or download any Content.
You may visit and browse the WWFS website without providing any personal information.WWFS collects personal information from its clients or potential clients who contact WWFS by telephone, mail, e-mail, or by other means. Such information which may include names, addresses, telephone numbers and e-mail addresses is considered to be confidential and is collected & maintained to better assist the clients or prospective clients. This information is not shared with third parties.
WWFS intends for the Content on the Site to be accurate and reliable, however, it is provided to you “as is” and “as available”. WWFS assumes no responsibility to you or any third party for any errors or omissions of any kind in the content. It disclaims all warranties and/or conditions, express or implied, as to the content and to any matter relating to the site, including, but not limited to, implied warranties and/or conditions of non infringement, merchantability and fitness for a particular purpose.
Copyright: All Content published on this Site is protected by copyright. The content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of WWFS.
Indemnity: You agree to defend, indemnify, and hold WWFS harmless from any and all liabilities, costs and expenses, including reasonable attorneys’ fees, related to any violation of these Terms and Conditions by you or in connection with the use of this Site or the placement or transmission of any information or other materials on this Site by you.
Trademarks: The WWFS logo is a trademark of Worldwide Forensic Services Inc., which may be registered in Canada and other countries. All other products, services, and company names mentioned in the Site may be trademarks of their respective owners. You may not use any trademark displayed on the Site without the written permission of WWFS or the relevant owner of the trademark.
WWFS has implemented technical measures to protect against the risk of unauthorized access to personal information; however, WWFS cannot fully eliminate this risk.
Changes: WWFS reserves the right to change or remove any Content from the Site, in whole or in part, at its sole discretion, at any time, without notice.
Miscellaneous: These Terms and Conditions, including the WWFS Privacy and Security Policy, constitute the entire agreement between WWFS and you with respect to your use of this Site. If any of the Terms and Conditions is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof. This Agreement shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein.
[i] Normally we ask you for your consent in writing but in some circumstances, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or when you provide address and contact details of the third party for directing search results to them.