FAQs

You can call the RCMP at 613-998-6362 or send­ an email to CCRTIS-SCICTR@rcmp-grc.gc.ca.

The RCMP do not allow us to check the status or follow up with them.

You can come to our Scar­bor­ough office to get fast and friendly ser­vices at low­est rates.

Yes the Citizenship and Immigration Canada accept only fingerprints based police clearance (also known as "certified criminal record check", "criminal records check", "criminal background check", "certificate of good conduct", "PCC" etc.)

We charge $39.00 plus HST. The RCMP fee $25.00 also applies in some cases.

Please visit ‘our pric­ing’ page for more details.

The fingerprints taken with live-scan are clearer than the ink & roll fingerprints. The process is easy, and we can right away transmit fingerprints to the RCMP (via a secure server).

The RCMP nor­mally process elec­tronic fin­ger­print sub­mis­sion in 72 hours, as com­pared to the months taken for pro­cess­ing ink & roll fingerprints.

There is no dif­fer­ence. We are an agent of the police. The clear­ance let­ter is issued by the police on their let­ter-head. We simply help to get it done in a quicker way.

You can walk-in with two pieces of ID. We are accred­ited and cer­ti­fied by the RCMP to take and transmit fingerprints for civil pur­poses. The fingerprints are taken with live-scan and transmitted to the RCMP in couple of minutes.

Yes we can. You can walk-in with two pieces of ID and walk-out with a complete fingerprint form.

No. You can walk-in during our office hours.

You are required to bring two pieces of accept­able iden­ti­fi­ca­tion (one of them must be a photo ID) and the appli­ca­tion fees.

The RCMP will directly send a certified criminal record check (hard copy), via Canada Post regular (non-trackable) mail. If you fill-out and sign a third party consent form, the RCMP can also send the certified criminal record check to a third party.

Yes we can. We are foren­sic pro­fes­sion­als and make sure that your fin­ger­prints are clear and pass through the qual­ity tests of the FBI. Please visit our FBI Fingerprinting Page.

We have FBI fin­ger­print cards and the required information. You would need to bring only two pieces of ID.

Yes we do. The fingerprints taken by us are accepted by all the foreign countries including Hong Kong, Singapore, Nigeria, Jamaica, Iran, UAE, Qatar, St. Vincent etc.

Yes.

You may be required to pro­vide a fin­ger­print based police clearance.

Yes. The authorities require a fingerprint based check.

Our local clients come from Scarborough, Markham, Toronto, Mississauga, Brampton, Malton, Etobicoke, North York, Pickering, Whitby, Stouffville, Oakville, Milton, Hamilton etc.

We have helped thousands of our international clients with 100% success rate. Please read their Testimonials.

You can visit our office with two pieces of valid IDs. If you come before 3 pm, you can get it in 2 hours or less.

You are required to bring two pieces of accept­able iden­ti­fi­ca­tion (one of them must be a photo ID), and the appli­ca­tion fees.

An appointment is not needed. You can walk-in during our office hours.

There is no dif­fer­ence. We are an agent of the police services, and will submit your appli­ca­tion to the police. The police clearance cer­tifi­cate is issued by the police on their letter-head.

We are an agent of com­par­a­tively less busier police ser­vices. They are pretty fast in send­ing back the police clearance.

Your appli­ca­tion for name and date of birth based police clear­ance may end up in an incomplete result ask­ing for sub­mis­sion of fin­ger­prints to the RCMP. You will loose the money paid for the CPIC.

You can walk-in with two valid IDs. We will take fin­ger­prints and elec­tron­i­cally trans­mit them to the RCMP.

You can come back to pick-up the original police cer­tifi­cate.

Please visit our Digital Fingerprinting page to get detailed information.

We can­not process scanned ver­sion of fin­ger­prints. You would need to send us the orig­i­nal fin­ger­print form (via post or courier), along with the other doc­u­ments, as per the check-list.

We can­not process a pho­to­copy. You would need to send the orig­i­nal fin­ger­print form via mail or courier.

Once we receive your doc­u­ments and trans­mit fin­ger­prints to the RCMP (the same day), we will send you a con­fir­ma­tion email. Please do not keep on send­ing emails to check as to whether we have received your doc­u­ments or not.

Yes you can. You have to make sure that the fin­ger­print lay­out is the same as on the RCMP’s fingerprint form C-216C or the FBI’s fin­ger­print card FD258. We also accept fingerprints taken with live-scan and printed on the fingerprints form.

The RCMP take 2, 3 weeks to process fin­ger­prints and after that, they send out the cer­ti­fied crim­i­nal record check (hard copy), via non-trackable Canada Post reg­u­lar mail.

If there is a crim­i­nal record, the RCMP can take from 1-4 months or even longer to send the results.

Yes the RCMP can send the Cer­ti­fied Crim­i­nal Record Check to any address (in Canada or outside of Canada), at no addi­tional cost.

Yes you can. You need to com­plete  and send third party con­sent form along with the other documents. We will receive RCMP's criminal record check and send it to you via courier, at an addi­tional courier fee.

Please send us a quick email pro­vid­ing your com­plete address for the courier cost quote.

Yes you can. Please send us a quick email to info@fingerscan.ca and we will send you the application.

The pho­to­graph is printed on the cer­ti­fied crim­i­nal record check. With fingerprints, we also trans­mit a pho­to­graph of the applicant to the RCMP.

You can pay by a credit card (Visa or Mas­terCard only), Pay­Pal, email trans­fer (to info@fingerscan.ca), an inter­na­tional money order or bank draft.

If you want to pay via Pay­Pal, send us a quick mes­sage to request a Pay­Pal invoice. You do not need a PayPal account to pay via PayPal.

Yes they can. You can for­ward credit card pay­ment form to your friend or fam­ily mem­ber. They can com­plete it, sign it and email to us.

Once we trans­mit fin­ger­prints to the RCMP, we will send you a con­fir­ma­tion email.

To check the status, you can call the RCMP at 613-998-6362 or send­ an email to CCRTIS-SCICTR@rcmp-grc.gc.ca.

The RCMP do not allow us to check the status or follow up with them.

Yes you can.

Yes it is pos­si­ble. You need to com­plete a third party con­sent form and write their address on it. The right thumb print on that form is mandatory.

You can use a stamp pad (any color) and put right thumbprint on this form. If you are not sure about the clar­ity of the thumbprint, please send us 2, 3 forms and we will select the clear­est one.

Yes we also offer this ser­vice at an addi­tional fee. Please let us know your require­ment and we will send you a price quote.